To provide a fair and transparent mechanism for grievance redressal.
Grievances & Redressal Committee
The Grievances & Redressal Committee provides a fair, transparent and supportive mechanism for addressing grievances and promoting a safe, respectful, disciplined and student-friendly environment at St. Francis de Sales College.
The Grievances & Redressal Committee is an important institutional mechanism for ensuring that concerns raised by students and staff are received with sensitivity and addressed through a fair and transparent process. The Committee seeks to strengthen trust within the institution by promoting respectful communication, responsible conduct and timely attention to genuine grievances.
The Committee also contributes to creating a campus environment that is safe, inclusive, disciplined, respectful and free from ragging. Through awareness programmes, counselling, student interaction, grievance registration and monitoring activities, it works towards promoting the welfare and dignity of members of the College community.
Aims & Objectives
The Committee's objectives are centred on fairness, responsiveness, safety, confidentiality, discipline and student welfare.
To ensure a safe, respectful and ragging-free campus environment.
To address student and staff grievances promptly and effectively.
To promote discipline, equality and mutual respect within the institution.
To create awareness regarding anti-ragging rules and institutional policies.
To maintain confidentiality and impartiality in grievance handling.
To promote a positive and student-friendly academic atmosphere.
Our Commitment to the College Community
Effective grievance redressal is supported by a culture of trust, respectful communication and responsible institutional response.
Open Communication
Encouraging students and staff to communicate concerns through appropriate and respectful channels.
Responsible Response
Supporting timely attention to grievances while maintaining fairness and impartiality.
Healthy Campus Culture
Promoting discipline, dignity, equality, ethical conduct and a positive academic atmosphere.
Duties of the Committee
The Committee undertakes awareness, interaction, counselling, registration, monitoring and redressal activities in support of student welfare.
Anti-Ragging Awareness Programmes
Orientation Programmes on Students' Rights and Responsibilities
Grievance Registration and Counselling Sessions
Awareness Campaigns on Discipline and Ethical Conduct
Student Interaction and Feedback Meetings
Complaint Redressal and Monitoring Activities
Workshops on Legal and Institutional Guidelines
Display and Awareness of Anti-Ragging Helpline Information
Monitoring of Campus Discipline and Student Welfare Activities
A Supportive Redressal Pathway
The Committee's work emphasises approachable communication, responsible consideration of grievances and appropriate institutional response.
Raise a Concern
A student or staff member may communicate a genuine grievance through the appropriate institutional channel.
Listen & Understand
The concern is received with sensitivity and considered in a respectful and impartial manner.
Review & Respond
The Committee undertakes appropriate review, counselling or redressal-related action.
Monitor & Support
Relevant follow-up and monitoring activities support continued student welfare and campus discipline.
Confidentiality, Impartiality & Respect
The Committee is committed to maintaining confidentiality and impartiality in grievance handling. Concerns are approached with sensitivity, dignity and respect, while supporting a safe and constructive institutional environment.
Committee Members
The Committee comprises faculty and staff members who contribute to grievance redressal, student welfare, awareness and campus discipline.
A Safe, Respectful & Student-Friendly Campus
The Grievances & Redressal Committee remains committed to fostering an institutional culture where concerns can be expressed responsibly, students and staff are treated with dignity, and appropriate mechanisms are available for grievance redressal, awareness, counselling and student welfare. Through continuous interaction and awareness, the Committee contributes to a positive, disciplined and respectful campus environment.

